Who is responsible for setting up our email & web site?
You are. The hosting plan provides you with storage space and Internet Backbone connectivity. We provide the services on the host side and keep it up and running. You are responsible for the all the rest. Assistance for the client side setup, troubleshooting & planning is available at standard consulting rates. You may designate an in-house employee, your own out-sourced consultant, or hire us to perform this administrator role.

What kind of tasks is the administrator responsible for?
* manage your virtual server
* setup email/ftp accounts for end-users
* setup aliases and forwarding
* actively maintain email system, including catch-all account
* reset user passwords, allocate user space quota & suspend users

* combat spamming at domain level
* upload web site to host and keep it updated

* respond to external inquiries
* respond to Mach-4 notices
* implement security measures
* troubleshooting
* monitor services, traffic & space quotas
* respond to DDOS attacks and other hostile threats
* coordinate with your local access provider
* enforce Mach-4 AUP/TOS
* training end-users

* publish internal usage policies
* register and renew domain names
* submit to search engine
* optimize search engine placement ranking
* promote web site
* project future usage and evaluate new services

How do I switch from another web host?
First, login to the registrar to manage your domain name. Change the name servers to:
  ns1.bravotech.net
  ns2.bravotech.net
Then you wait for that DNS information to propagate throughout the world. It generally takes 8 hours to 3 days depending on the local access ISP of the web visitor (including yourself). For seamless switching, you should have a 2-4 week overlap of the old and new hosts. Upload the site to the new host prior to DNS propagation to ensure a smooth transition. Caution: Some UK registrars tend to "trap" people within their own hosting by making your switch as painful as possible. Many do not provide any form of online domain management. When contacted by phone, they give you the run-around and semi-purposely provide incorrect information. Some demand a hefty "release fee!"

What kind of aircraft is in that picture on your site?

It's the world's only civilian supersonic jet, the Concord. Top Speed: Mach 2.2. Photo courtesy of Air France.

Who is responsible for setting up our email & web site?
You are. The hosting plan provides you with storage space and Internet Backbone connectivity. We provide the services on the host side and keep it up and running. You are responsible for the all the rest. Assistance for the client side setup, troubleshooting & planning is available at standard consulting rates. You may designate an in-house employee, your own out-sourced consultant, or hire us to perform this administrator role.

What kind of tasks is the administrator responsible for?
* manage your virtual server
* setup email/ftp accounts for end-users
* setup aliases and forwarding
* actively maintain email system, including catch-all account
* reset user passwords, allocate user space quota & suspend users

* combat spamming at domain level
* upload web site to host and keep it updated

* respond to external inquiries
* respond to Mach-4 notices
* implement security measures
* troubleshooting
* monitor services, traffic & space quotas
* respond to DDOS attacks and other hostile threats
* coordinate with your local access provider
* enforce Mach-4 AUP/TOS
* training end-users

* publish internal usage policies
* register and renew domain names
* submit to search engine
* optimize search engine placement ranking
* promote web site
* project future usage and evaluate new services

How do I switch from another web host?
First, login to the registrar to manage your domain name. Change the name servers to:
  ns1.bravotech.net
  ns2.bravotech.net
Then you wait for that DNS information to propagate throughout the world. It generally takes 8 hours to 3 days depending on the local access ISP of the web visitor (including yourself). For seamless switching, you should have a 2-4 week overlap of the old and new hosts. Upload the site to the new host prior to DNS propagation to ensure a smooth transition. Caution: Some UK registrars tend to "trap" people within their own hosting by making your switch as painful as possible. Many do not provide any form of online domain management. When contacted by phone, they give you the run-around and semi-purposely provide incorrect information. Some demand a hefty "release fee!"

What kind of aircraft is in that picture on your site?

It's the world's only civilian supersonic jet, the Concord. Top Speed: Mach 2.2. Photo courtesy of Air France.

ADMINISTRATORS

What skills do I need to be administrator?
Experience in web hosting and the Internet in general. Some basic concepts and skills in UNIX would be very helpful in the more technical areas of web hosting. You also need to learn the control panel software Ensim. Spend a few hours exploring its menus and help documents. You must at least be proficient enough for basic operations. There are numerous books and online tutorials on the subject of how the Internet works and how to administer web sites and DNS, etc.

What are your name servers so I can point my domain hosting to you?
  ns1.bravotech.net
  ns2.bravotech.net

How do I change the name servers for my domain?

WEBMASTERS

Where do I upload the site to?
Once you login via FTP, you upload your site to the /var/www/html directory. The link mainwebsite_html also points to the same directory. See Administrator section above for details on ftp login.

How do I upload my site to the web?

Use an FTP client program. You may also use the built-in web folder features of Windows 98 and ME. However, with simplicity comes limitations. For best results, use FTP.

How do I use an FTP program?